Your Questions, Answered
Find answers to the most common questions about Fixacad courses, enrollment, and more.
What tools do I need?
Most courses require access to a computer with design software like Adobe Creative Suite. Specific tools are detailed in each course description.
How are the courses delivered?
Courses are offered online, with both self-paced and instructor-led options to suit your learning style.
Do I need prior experience to enroll in a course?
Not at all! We offer courses for all skill levels, from beginners to advanced learners.
What is Fixacad?
Fixacad is an online learning platform focused exclusively on design education, offering expert-led courses in areas such as branding, web design, and motion graphics.
What if I change my mind after enrolling?
We offer a refund policy within the first 7 days of enrollment. Please contact our support team for assistance.
What payment methods are accepted?
We accept credit cards, PayPal, and bank transfers.
Can I pay in installments?
Yes! We offer flexible payment plans for select courses. Details are provided during the enrollment process.
How do I enroll in a course?
Visit our “Courses” page, select the course of your choice, and click “Enroll Now” to begin your journey.
Can I access the course material after completing it?
Absolutely! Course materials remain accessible so you can revisit them anytime.
What support is available during a course?
You’ll have access to our instructors through live sessions or discussion forums, depending on the course format.
Are there certifications?
Yes, upon completing a course, you’ll receive a certificate of completion to showcase your new skills.
How long do courses last?
Course durations vary. Most are between 4 to 12 weeks, with weekly lessons and assignments.
Is there a mobile app?
Currently, Fixacad doesn’t have a mobile app, but our website is fully optimized for mobile use.
Can I use my phone or tablet for the courses?
Yes, but for best results, we recommend using a desktop or laptop, especially for courses requiring design software.
What if I have trouble accessing the platform?
Our support team is here to help! Reach out to us via email or our live chat for assistance.
Do you offer group discounts?
Yes, group discounts are available for teams and organizations. Contact us for pricing.
What is your refund policy?
Refunds are available within 7 days of enrollment, provided you’ve accessed less than 20% of the course content.
Can I transfer to a different course?
Transfers are possible within the first week of enrollment. Contact support for more details.
What happens if I miss a live session?
No worries! All live sessions are recorded and available for you to review at your convenience.
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Still Have Questions?
We’re here to help! If your question isn’t answered here, feel free to reach out to us directly. Our team is happy to assist.